Frequently Asked Questions

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General Information

A dental lab is a specialized facility that designs and fabricates dental restorations such as crowns, bridges, dentures, night guards, and surgical guides. At Primo Lab, everything is handled digitally to ensure precision and speed.

 A dental lab typically includes advanced equipment like CAD/CAM systems, 3D printers, milling machines, and materials such as zirconia, lithium disilicate, and acrylics. At Primo Lab, we focus on digital technology to reduce errors and improve patient outcomes.

A dental lab technician is a skilled professional who designs and manufactures dental restorations. At Primo Lab, our technicians use digital workflows (CAD/CAM) to produce accurate, aesthetic, and durable products.

Our Products

We provide:

  1. Zircon Crowns (Pre-shaded & Multilayered)
  2. Lithium Disilicate Restorations (onlays, overlays, inlays, endocrowns)
  3. Surgical Guides (with/without planning)
  4. Perio Guides
  5. Night Guards (soft & hard)
  6. Mock-ups

Our turnaround time is among the fastest in the industry. With STL file submissions, cases are typically completed and delivered within just a few business days.

Yes, dental labs are essential partners in dentistry and generate revenue through fabrication services for dentists. At Primo Lab, our focus is on building long-term partnerships by offering competitive pricing, exclusive offers, and guaranteed quality.

 Absolutely. Primo Lab accepts STL files from any intraoral scanner, plus traditional impressions if needed.

What Differentiates Us

  1. Fully digital workflow (no traditional impressions required)
  2. Free try-in for every case
  3. Lifetime guarantee against lab defects
  4. Planned clinical support
  5. Exclusive new-client offers (2 free crowns + 50% off for 3 months)

All restorations are covered by a lifetime guarantee against lab-related defects.

Our remake policy is straightforward:

  • Free try-in provided before finalization.
  • Remakes covered at no cost if lab-related issues occur.
  • Lifetime guarantee ensures peace of mind.